Privacy policy

This Privacy Policy explains how Troupe Brand LLC (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you use our website, apps, and related services (“Services”). By using our Services, you agree to the practices described in this Privacy Policy.


1. Description of Service

We take your privacy seriously. We do not rent, sell, or share your personal information with third parties except as described in this policy. From time to time, we may update this Privacy Policy. If you are a registered user, we will attempt to notify you of material changes via email. Please review this page periodically for the latest version.

You may update, correct, or delete your personal information at any time by logging into your account settings or by contacting us directly at contact@troupebrand.com.


2. Data Collection & Use

When you create an account or use our Services, we may collect:

  • Personal information: Full name, address, email, phone number, country, state, zip code.

  • Billing information: Credit card details, PayPal, or other payment data.

  • Account data: Username, password, and preferences.

We use this information to:

  • Provide access to our Services.

  • Process payments.

  • Deliver customer support.

  • Improve user experience and product quality.

We retain your information for up to 30 days after account deletion, after which it will be permanently removed from our systems.


3. Analytics & Cookies

We may collect data about how you interact with our Services, including:

  • IP address, browser type, device type, operating system, ISP.

  • Pages visited, time/date stamps, and referral sources.

  • Cookies and similar technologies.

We use this data to improve our Services, troubleshoot technical issues, and understand usage patterns. If you disable cookies in your browser, certain features may not function properly.


4. Email Notices

By registering, your email may be added to our mailing list. We send:

  • Account confirmations and updates.

  • Transaction receipts.

  • Security and policy updates.

  • Service announcements and marketing communications.

You may opt out of marketing emails at any time by clicking “unsubscribe” in any email or contacting us. However, opting out will not remove you from essential account or security-related communications.


5. Business Transitions

If Troupe Brand LLC undergoes a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of that transaction.


6. Security

We protect your data with SSL encryption and industry-standard safeguards. However, no system can be guaranteed 100% secure. You are responsible for maintaining the confidentiality of your account credentials. We recommend creating a strong, unique password and updating it regularly.


7. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page and, when appropriate, sent to you by email. Please review it periodically.


8. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your personal data.

  • Restrict or object to certain types of processing.

  • Withdraw consent where processing is based on consent.

You may exercise these rights by contacting us at contact@troupebrand.com.


9. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or our Services, please contact us:

📧 contact@troupebrand.com
📍 11311 Chandler Blvd, North Hollywood, CA 91601